Click the link to view the video: https://screenrec.com/share/JiX14gb6l9

Good afternoon Teams,

Please click the link for a quick bit of bite sized training on Identifying and Correcting Common Mistakes On The Rental Agreement (you will need sound up to hear it).

Thanks much to Heather at Greenbriar for putting it together!

Please feel free to email or comment any questions.

Click the link to view the video: https://screenrec.com/share/JiX14gb6l9

Good afternoon Teams,

Please click the link for a quick bit of bite sized training on Updating A Customer’s Address In Yardi Centershift (you will need sound up to hear it).

Thanks much to Heather at Greenbriar for putting it together!

Please feel free to email or comment any questions.

Click the link to view the video: https://screenrec.com/share/JiX14gb6l9

Good afternoon Teams,

Please click the link for a quick bit of bite sized training on Presenting the Rental Agreement to a Customer (you will need sound up to hear it)

Please feel free to email or comment any questions.

#ProTip – you can start this process now for all of your existing customers to save time and work later! By following these steps on all of your active accounts, you can prep them all for when the new rental agreement goes live at your store!

Click the link to view the video: https://screenrec.com/share/JiX14gb6l9

Good afternoon Teams,

Please click the link for a quick bit of bite sized training on Converting Existing Customers with the new lease coming. (you will need sound up to hear it)

Please feel free to email or comment any questions.

Click the link to view the video: https://screenrec.com/share/JiX14gb6l9

Good afternoon Teams,

Please click the link for a quick bit of bite sized training on Conducting a New Rental Agreement with the new lease coming. (you will need sound up to hear it)

Please feel free to email or comment any questions.

Click the link to view the video: https://screenrec.com/share/JiX14gb6l9

Good morning Teams,

Please click the link for a quick bit of bite sized training on Resetting A Customer’s Password for Online Payments. (you will need sound up to hear it)

One important bit that I forgot to mention in the video is that, once reset, the new ecommerce code should be shared with the customer as their new “temporary password”. They can reset it at anytime through the website portal. 

Please feel free to email any questions.

Click the link to view the video: https://screenrec.com/share/JiX14gb6l9

Good afternoon Teams,

Please click the link for a quick bit of bite sized training on Prorating a Customer at Time of Rental. (you will need sound up to hear it)

Also, please note that the process can be applied to all accounts (not just new rentals). We can prorate a customer to a preferred due date in order to help them out during this time. We can set them up on Autopay and highlight the benefits of social distancing.

Please feel free to email any questions.